There are three standard roles that are defined in Clarra: Standard User, Admin, and Super Admin. You can also create a custom role with a custom set of permissions.
To access the Roles section of the application, follow these steps:
- From the Profile icon in the top right corner of any page, select Account Settings.
- Click on Roles tab.
The table below shows the permissions associated with each Standard Role.
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User Role |
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Permissions |
Regular User |
Admin User |
Super Admin |
Add or edit Contacts |
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Add or edit Appointments for any user |
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Add or edit Deadlines for any user |
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Add or edit Mail Items for any user |
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Add or edit Timekeeping items for any user |
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Edit matter’s details |
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Add or remove linked contacts to a matter |
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Add or remove linked matters |
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Access to events reports |
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Access to mail reports |
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Access to Accounting Report |
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Customize matters data properties |
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Customize events data properties |
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Customize contacts data properties |
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Customize mail log data properties |
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Customize timekeeping data properties |
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Customize users data properties |
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Customize Projects |
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Access to Billing Reports |
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Access to Docketing Report |
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View other user’s Timekeeping entries in the Timekeeping section (can still view other user’s timekeeping entries in the Matters/Timekeeping tab) |
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Open or close matters |
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User administration - add, edit, deactivate users |
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Manage permissions for users |
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Copy or reassign user across the platform |
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Delete files |
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Manage Account & Billing section |
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You can edit any of the standard roles to add or remove permissions, or create a new custom role.
To create a new role:
- Click on the Create Role button
- Select the permissions you want to grant to the new role
- Enter the name of the new role
- Hit Save
To edit an existing role:
- Click on the three dots to the right of the role you want to edit
- Select Edit
- Select the additional permissions you want to grant to this role. Note that you can only add permissions to a standard role. If you want to have a role with less permissions than the Standard User role, you need to create a new role, see steps above.
Once your roles have been defined, you can assign them to a user from the user tab.
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