Roles

Written By Eugenia Gueorguieva (Administrator)

Updated at September 21st, 2022

There are three standard roles that are defined in Clarra - Standard User, Admin, and Super Admin. You can also create a custom role with a custom set of permissions.

 To access the Roles section of the application, follow these steps:

  • From the Profile icon in the top right corner of any page, select Account Settings.
  • Click on Roles tab.

The table below shows the permissions associated with each Standard Role.

 

User Role

Permissions

Regular User

Admin User

Super Admin

Add or edit Contacts

 

Add or edit Appointments for any user

 

 

 

Add or edit Deadlines for any user

 

 

 

Add or edit Mail Items for any user

 

 

 

Add or edit Timekeeping items for any user

 

 

Edit matter’s details

  

 

Add or remove linked contacts to a matter

 

 

Add or remove linked matters

  

 

  

Access to events reports

  

  

Access to mail reports

  

 

Access to Accounting Report

 

   

Customize matters data properties


  

  

Customize events data properties

 

   

 

Customize contacts data properties

 

 

 

Customize mail log data properties

 

Customize timekeeping data properties

 

 

 

Customize users data properties

 

 

Customize Projects

 

 

Access to Billing Reports
(any report containing Billing Rate information or other users’ billing)

 

  

 

Access to Docketing Report

 

 

View other user’s Timekeeping entries in the Timekeeping section (can still view other user’s timekeeping entries in the Matters/Timekeeping tab)

 

 

 

Open or close matters

 

 

User administration - add, edit, deactivate users

 

 

Manage permissions for users

 

 

 

Copy or reassign user across the platform

 

 

Delete files

 

 

  

Manage Account & Billing section

 

 

 


You can edit any of the standard roles to add or remove permissions, or create a new custom role.

To create a new role:

  • Click on the Create Role button
  • Select the permissions you want to grant to the new role
  • Enter the name of the new role
  • Hit Save

 


To edit an existing role: 

  • Click on the three dots to the right of the role you want to edit
  • Select Edit
  • Select the additional permissions you want to grant to this role. Note that you can only add permissions to a standard role. If you want to have a role with less permissions than the Standard User role, you need to create a new role, see steps above.

 Once your roles have been defined, you can assign them to a user from the user tab.